Interhubz vs Octopods

One Note Per Conversation

This feature consolidates each Intercom conversation into a single, readable HubSpot timeline entry. By presenting a clean and formatted note that includes the full transcript, summary, and attachments, it eliminates the clutter of multiple entries and enhances readability for sales and support teams.

Intelligent Contact Matching

Interhubz employs advanced algorithms to match contacts and companies based on email, phone numbers, and custom properties. This intelligent matching process ensures zero duplicates and maintains accurate records, allowing teams to focus on meaningful engagements without the hassle of managing duplicate data.

One-Click Ticket Creation

With Interhubz, users can create HubSpot tickets directly from Intercom with a simple click. This feature streamlines ticket management, enabling bi-directional status synchronization, so updates on either platform are reflected in real-time, reducing the risk of manual errors and ensuring smooth workflows.

Noise Guards

Interhubz includes smart noise filters that automatically block bot conversations and spam from cluttering your CRM. Users can configure these filters to set thresholds based on message counts or conversation duration, ensuring only meaningful interactions are logged in HubSpot.

Native Conversations

Octopods transforms how teams communicate by enabling native conversations within Intercom and HubSpot, allowing users to manage interactions without switching contexts between platforms.

Rich Media Support

Enhance customer engagement with rich media support, including images, videos, audio files, documents, and GIFs, making conversations more interactive and informative.

Proactive Messaging Templates

Leverage proactive outbound messaging through customizable templates, allowing your team to initiate conversations and engage customers effectively, enhancing outreach efforts.

Automatic Contact Matching

Prevent duplicates and streamline communication with automatic contact matching, ensuring your team has accurate and organized customer data at their fingertips.

Efficient Support Operations

Support teams using Intercom can maintain organized records of customer interactions without the hassle of cluttered timelines. Interhubz allows them to capture conversations as single entries with full context, making it easier to track customer issues and resolutions.

Streamlined Sales Processes

Sales teams can access clean, structured notes of customer interactions directly in HubSpot. With intelligent matching and one-click ticket creation, they can follow up on leads more effectively without losing context, leading to an increase in conversion rates.

Enhanced Collaboration Between Teams

Interhubz fosters collaboration by bridging the gap between support and sales teams. With synchronized data and clear conversation histories, teams can work together more efficiently, leading to improved customer experiences and quicker response times.

Simplified Onboarding for New Users

With a straightforward setup process that takes just minutes, new users can quickly integrate Intercom and HubSpot without extensive training or technical knowledge. This allows organizations to get up and running with Interhubz and start reaping the benefits immediately.

Customer Support Optimization

Support teams can utilize Octopods to handle inquiries from multiple messaging platforms in a single inbox, facilitating quicker response times and improved customer satisfaction.

Sales Engagement

Sales teams can use Octopods to reach potential customers on their preferred messaging channels, enhancing outreach efforts and increasing the likelihood of conversions.

Operations Coordination

Operations teams can manage internal communications across various messaging apps, ensuring that everyone is on the same page regardless of the platform they prefer.

Marketing Campaign Execution

Marketers can run targeted campaigns using Octopods, sending proactive messages and rich media content directly to customers on their preferred messaging channels, driving engagement.

Interhubz is a cutting-edge integration tool designed to seamlessly connect Intercom and HubSpot, addressing the common pain points faced by support and sales teams. With Interhubz, users can say goodbye to the cluttered timelines that typically accompany standard integrations. Instead of receiving multiple fragmented entries for every conversation, teams get a single, organized note that includes the full transcript and any relevant attachments. This innovative solution is ideal for businesses that rely on Intercom for customer support while managing their sales and customer success operations in HubSpot. By automating contact matching, ticket creation, and conversation logging, Interhubz helps streamline workflows, reduce manual effort, and maintain a clean CRM environment. It ensures that support and sales teams stay in sync, enabling them to collaborate more effectively and provide a better overall customer experience.

Octopods is an innovative messaging integration tool designed to seamlessly connect over 18 popular messaging channels such as WhatsApp, Telegram, Instagram, LINE, Viber, SMS, and WeChat directly to your Intercom or HubSpot inbox. Unlike basic integrations that merely relay messages, Octopods creates native conversations within these platforms, allowing your team to utilize tags, saved replies, assignment rules, workflows, and AI features without the hassle of context switching. This powerful solution is built for customer support, sales, and operations teams who need to engage with customers where they are. With a quick setup process and a commitment to privacy—no conversation data is retained—Octopods stands out as an official app partner for Intercom and HubSpot, ensuring reliability and security in your messaging workflow.

How does Interhubz help reduce timeline clutter?

Interhubz consolidates multiple entries from Intercom into a single, organized note in HubSpot, ensuring that support and sales teams can easily find and reference key conversations without sifting through numerous entries.

What types of noise does Interhubz filter out?

Interhubz filters out low-value conversations, such as bot interactions and spam, using customizable noise guards. This keeps your CRM clean and focused on meaningful engagements.

Can I create tickets from Intercom using Interhubz?

Yes, Interhubz allows users to create HubSpot tickets directly from Intercom with just one click, ensuring real-time synchronization of ticket statuses between both platforms.

How long does it take to set up Interhubz?

Setting up Interhubz is quick and easy, taking only a few minutes. Users can connect their Intercom and HubSpot accounts, configure contact matching, and set noise filters without technical expertise.

What messaging channels does Octopods support?

Octopods connects with 18+ messaging channels, including WhatsApp, Telegram, Instagram, LINE, Viber, SMS, and WeChat, allowing for comprehensive customer engagement.

Is my conversation data secure with Octopods?

Yes! Octopods does not retain any conversation data, ensuring that your communications remain private and secure while you connect with customers.

How long does it take to set up Octopods?

Setting up Octopods is quick and efficient, typically taking just a few minutes to integrate with your Intercom or HubSpot inbox and start managing conversations.

Can I use Octopods for proactive messaging campaigns?

Absolutely! Octopods allows for proactive outbound messaging through customizable templates, making it easy to initiate conversations with customers across various channels.

Interhubz is an innovative integration solution designed to streamline the communication between Intercom and HubSpot. As part of the customer support category, it tackles the common challenges of managing interactions across these platforms, ensuring a clean and organized flow of information. Users often seek alternatives to Interhubz for various reasons, including pricing considerations, specific feature sets, or the need for compatibility with different platforms. When evaluating alternatives, it’s essential to consider factors such as ease of use, the ability to sync data seamlessly, and the overall impact on team productivity. A great alternative should not only match the core functionalities you need but also enhance your workflow without adding unnecessary complexity or costs.

Octopods is a cutting-edge unified messaging inbox that connects over 18 messaging channels, including WhatsApp, Telegram, and Instagram, directly to your Intercom or HubSpot inbox. This platform is designed for customer support, sales, and operations teams, allowing them to engage with customers seamlessly where they are. Users often seek alternatives for various reasons, such as budget considerations, specific feature requirements, or compatibility with their existing tools and platforms. When exploring alternatives, it's essential to evaluate factors like ease of integration, feature sets, customer support quality, and pricing to find the best fit for your team's unique needs.