Interhubz vs SuccessCX

Interhubz is a cutting-edge integration tool designed to seamlessly connect Intercom and HubSpot, addressing the common pain points faced by support and sales teams. With Interhubz, users can say goodbye to the cluttered timelines that typically accompany standard integrations. Instead of receiving multiple fragmented entries for every conversation, teams get a single, organized note that includes the full transcript and any relevant attachments. This innovative solution is ideal for businesses that rely on Intercom for customer support while managing their sales and customer success operations in HubSpot. By automating contact matching, ticket creation, and conversation logging, Interhubz helps streamline workflows, reduce manual effort, and maintain a clean CRM environment. It ensures that support and sales teams stay in sync, enabling them to collaborate more effectively and provide a better overall customer experience.

SuccessCX is a customer experience consultancy and Zendesk Premier Partner trusted by more than 300 organisations across Australia and APAC. We help teams improve service quality by optimizing platform setup, streamlining support workflows, automating, using AI agents, building knowledge bases, and designing customer journeys.

Our work covers Zendesk implementation and remediation, support optimisation, self-service strategy, contact centre improvement, and full CX programs.

We partner with SaaS, e-commerce, healthcare, financial services, legal, and other service-driven industries. Our focus is simple: give organisations a clear CX strategy, speed up response times, reduce ticket volume, and lift customer satisfaction while lowering support costs.